1) Ability to communicate easily with people of different ages and temperament, to create a friendly and welcoming atmosphere. It is important to be able to listen, understand and respond to visitors' needs so that customers want to return time after time to the entertainment centre.
2) Customer Focus: Understanding the needs of guests and endeavouring to provide the best possible experience.
3) Patience and Stress Tolerance: Ability to remain calm and positive even in stressful situations.
4) Performing duties on time and to a high standard, adhering to policies and procedures.
5) Work capacity and stamina: Physical and emotional resilience to intense work, especially during peak hours. Ability to work in a fast-paced environment and handle a high volume of tasks.
6) Collaborative Skills: Ability to adapt to a team and contribute to overall success.
7) Knowledge of games.
8) Technical literacy: Ability to work with technology and quickly troubleshoot minor issues.